Master of Social Work (MSW) Care Manager

Salem, OR, US
Care Management
Full Time
Job ID: #17417

Location Site:  Salem Hospital, 890 Oak Street SE, Salem, Oregon 97301
Department: Care Management
Position Type: Full Time, 40 hours/week
Schedule: 8:00 am – 5:00 pm, Monday – Friday

Your role with us

As a care manager, you will screen patients on admission to identify needs, coordinate care, and manage discharges. Collaborate with the multidisciplinary team, providing emotional support, crisis intervention, and brief counseling. Address high-risk patient needs, facilitate communication, and ensure resource utilization. Support transitions, conduct psycho/social assessments, and lead complex care initiatives. Leveraging your medical expertise and customer-centric mindset to employ a variety of treatment modalities, assisting patients and families in alleviating or resolving social, financial, and emotional problems related to illness, health care, and rehabilitation.

What you'll do

  • Conducts initial patient screenings on admission to identify care needs, high-risk patients, and collaborates with nursing and multidisciplinary teams for care coordination and discharge planning.

  • Provides emotional support, crisis intervention, and brief counseling to patients and families adjusting to illness, new diagnoses, or life changes.

  • Leads care coordination efforts to reduce re-admissions and length of stay by collaborating with physicians, payers, and community resources, while actively participating in complex care rounds.

  • Manages utilization review processes, including handling hospital-issued notices, securing financial resources, and assisting patients/families with Medicaid and community services.

  • Develops and implements effective discharge plans, addressing barriers and aligning patient resources with post-acute care needs in collaboration with the healthcare team.

  • Performs psycho/social assessments and provides counseling, referrals, and interventions for abuse, addiction, advance directives, and vulnerable populations such as mental health and homelessness.

  • Maintains clear documentation, communicates with interdisciplinary teams, educates staff on care management principles, and leads legal and ethical processes such as guardianship and adoption cases.

Required qualifications

  • Master’s in Social Work from an accredited school of social work required.
  • All MSWs must apply to be registered with the State of Oregon within 30 days of hire into the position as either:
    • Licensed Master's Social Worker
    • Clinical Social Work Associate
  • Registration within one year of hire into the position required. NOTE: Employees may not call themselves a social worker until licensure/registration is obtained.

Total Rewards package

  • Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth. Click here for details.

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care. 

We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection and room to thrive. 

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.

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Location Site:  Salem Hospital, 890 Oak Street SE, Salem, Oregon 97301
Department: Care Management
Position Type: Full Time, 40 hours/week
Schedule: 8:00 am – 5:00 pm, Monday – Friday

Your role with us

As a care manager, you will screen patients on admission to identify needs, coordinate care, and manage discharges. Collaborate with the multidisciplinary team, providing emotional support, crisis intervention, and brief counseling. Address high-risk patient needs, facilitate communication, and ensure resource utilization. Support transitions, conduct psycho/social assessments, and lead complex care initiatives. Leveraging your medical expertise and customer-centric mindset to employ a variety of treatment modalities, assisting patients and families in alleviating or resolving social, financial, and emotional problems related to illness, health care, and rehabilitation.

What you'll do

  • Conducts initial patient screenings on admission to identify care needs, high-risk patients, and collaborates with nursing and multidisciplinary teams for care coordination and discharge planning.

  • Provides emotional support, crisis intervention, and brief counseling to patients and families adjusting to illness, new diagnoses, or life changes.

  • Leads care coordination efforts to reduce re-admissions and length of stay by collaborating with physicians, payers, and community resources, while actively participating in complex care rounds.

  • Manages utilization review processes, including handling hospital-issued notices, securing financial resources, and assisting patients/families with Medicaid and community services.

  • Develops and implements effective discharge plans, addressing barriers and aligning patient resources with post-acute care needs in collaboration with the healthcare team.

  • Performs psycho/social assessments and provides counseling, referrals, and interventions for abuse, addiction, advance directives, and vulnerable populations such as mental health and homelessness.

  • Maintains clear documentation, communicates with interdisciplinary teams, educates staff on care management principles, and leads legal and ethical processes such as guardianship and adoption cases.

Required qualifications

  • Master’s in Social Work from an accredited school of social work required.
  • All MSWs must apply to be registered with the State of Oregon within 30 days of hire into the position as either:
    • Licensed Master's Social Worker
    • Clinical Social Work Associate
  • Registration within one year of hire into the position required. NOTE: Employees may not call themselves a social worker until licensure/registration is obtained.

Total Rewards package

  • Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth. Click here for details.

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care. 

We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection and room to thrive. 

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.

Share this job:

Career exploration program

Whatever your background or career aspirations, there’s a place for you at Salem Health. And our Career Exploration Program can help you identify the ideal opportunity to pursue. The Program allows you to work alongside a healthcare professional as you gain insight into a fulfilling hospital career.

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Nursing

Since 2010, Salem Hospital has continuously achieved Magnet™-designation – the gold standard for nursing excellence. Only eight percent of all hospitals achieve this prestigious distinction.

We’ve been able to do this by maintaining a nursing culture that is defined by:

  • Consistent teamwork and collaboration
  • Exemplary resources to support clinical nurses
  • Engaged and inspiring leadership
  • A focus on well-being, resilience, diversity, equity, and inclusion
  • Strong professional development opportunities
  • Pride in delivering quality-of-care that exceeds national norms
  • An empowering professional governance structure and professional practice model
  • New grad residency support, preceptorship, and mentoring
  • Open and transparent strategy alignment
  • Feedback is encouraged, valued and incorporated from the staff at all levels.
  • Partnerships with community organizations that support improved patient outcomes

If you’re looking for a setting where you can achieve your highest potential as a nurse, we invite you to join us. We welcome all nurses, including those from outside of the United States. At Salem Health, you can experience an inclusive culture that values and rewards your unique qualities and background.

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Three women in scrubs look at a computer together

RN residency program

Begin your journey from student nurse to confident practitioner with our RN Residency Program. The program features a combination of didactic lessons, simulation, and track-specific class options. It begins with orientation and training and proceeds to preceptorship and mentorship. Through the program, you will gain clinical expertise as well as valuable professional skills such as communication and critical thinking.

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Nursing units overview

As a trusted provider of high-quality, comprehensive patient care, we offer nursing opportunities that cover the full spectrum of clinical specialties.

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Work-Life balance for nurses

We value and respect your life away from work and provide a variety of programs and perks that help you maintain a positive work-life balance. We’re fully committed to supporting your well-being and resilience.

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Certified nursing assistants

As a certified nursing assistant (CNA), your contributions are absolutely crucial. You will provide compassionate reassurance and vital patient support in order to ensure our patients receive the highest quality care possible. You will receive competitive compensation as you provide patients with physical care and emotional support. We seek empathetic, and non-judgmental individuals with a sincere passion for elevating others’ lives.

A woman wearing a medical mask holds up a vial of medicine in a storeroom

Postgraduate year 1 pharmacy residency program

The Salem Health Postgraduate Year 1 (PGY1) Residency Program enhances your PharmD education as you develop your clinical expertise in the medication-related care of patients with a wide range of conditions. The program will be eligible for board certification, and eligible for postgraduate year 2 (PGY2) pharmacy residency training. Upon completion of the Salem Health PGY1 residency, we believe you will be a confident and highly capable general practitioner, and well-prepared for the next step in your career.

What are our employees saying about our residency program?

“I am very happy with the way the Residency program has gone. If I ever have any questions or need any advice on my unit, I know where to get the help I need.”

“I’m very happy with the depth and duration of the program. I received the information and education necessary to gain a thorough understanding of how the hospital operates.”

“This is a great program. I’m glad the hospital offers it to new grads. I was encouraged and supported throughout the whole program, and I’m very lucky to have been accepted into it.”

“The program very much smoothed the transition into acute care nursing, both in my nursing practice and emotionally. I feel well supported.”

We will meet you wherever you are on your career journey, and walk with you to your destination

There are over 900 unique positions to choose from at Salem Health. Whatever your background or your professional and personal aspirations, we offer an inclusive learning environment where you can achieve your highest potential in a career that grows with you. And, we’ll help you along the way with perks like tuition reimbursement and certification bonuses.

With so many options, why work anywhere else?

Life in the Willamette Valley

One of the greatest benefits of working at Salem Health is the opportunity to live, work, and play in Oregon’s beautiful Willamette Valley. The moment you arrive, you’ll see why.

Benefits made just for you.

We offer benefits for you and your loved ones that are designed to meet your unique needs.

A place where all belong.

We are committed to inclusion, diversity, equity and learning.