Deputy Technology Officer
Salem, OR, US
Information Services
Full Time
Job ID: #16320
Location: Salem Hospital, 890 Oak Street SE, Salem, OR 97301
Department: Information Services Administration
Position Type: Full Time, 40 hours/week, Exempt
Schedule: 8:00 am – 5:00 pm, Monday – Friday, rotating responsibility for 24/7 on-call
Your role with us
The Deputy Technology Officer plays a mission‑critical leadership role at the helm of infrastructure and digital workplace operations. As a senior partner to the Chief Technology/Information Services Officer, you will help shape and execute long‑term technology strategy—advancing resilience, modernizing systems, and enabling scalable, secure growth across the organization.
This is a highly influential, hands‑on leadership role overseeing approximately 35 team members, including managers of systems operations, network/telecom, and the digital workplace. You will guide multifunctional teams across cloud, on‑prem, and hybrid environments, ensuring that every core system—from compute and storage to unified communications and collaboration platforms—operates reliably and aligns with organizational strategy.
Beyond operations, this role is a strategic catalyst. You will evaluate emerging technologies, integrate modern workplace tools, lead wide-area network (WAN) modernization, and build enterprise resiliency in service of initiatives such as minimum‑viable‑hospital readiness and ransomware preparedness. You will collaborate deeply across clinical and non‑clinical teams, including Epic analysts, business applications, facilities, environmental services, service desk, and senior leadership, ensuring that every department has the systems, performance, and security they need.
Given its visibility and scope, this role is ideal for a leader with both strong technical bench depth and highly developed people‑leadership capabilities—someone who can mentor seasoned experts, foster engagement, resolve conflicting perspectives, and champion a culture of collaboration rather than command‑and‑control.
What you'll do
Strategic Leadership & Innovation
- Partner with the CTO/CISO to define and operationalize long‑term infrastructure and digital workplace strategies.
- Lead the development of strategic A3s for your division and drive execution across multiple initiatives.
- Maintain and evolve strategy maps for infrastructure functions.
- Stay current on workplace, infrastructure, and cloud trends; evaluate emerging technologies and integrate solutions aligned with business outcomes.
- Advance organizational resiliency initiatives, including preparedness for natural disasters, cyber threats, and system recovery.
Team & Resource Leadership
- Lead a division of ~35 employees, including three managers and technical teams spanning networking, systems operations, and the digital workplace.
- Provide coaching, mentoring, and development pathways, especially for high‑tenure teams with diverse viewpoints and skill sets.
- Foster a leadership culture centered on collaboration, listening, and frontline engagement—not top‑down directive management.
- Support retention, succession planning, and healthy team dynamics.
- Oversee consultants and vendor relationships across reporting departments.
Operational Excellence
- Ensure reliable, secure operation of all core IT infrastructure and services across cloud, on‑prem, and hybrid environments.
- Oversee platforms including compute, storage, telecom, WAN, networking, endpoints, unified communications, Microsoft 365, collaboration tools, and digital workplace solutions.
- Manage capacity, resource allocation, and day‑to‑day service performance.
- Lead and mature disaster recovery processes and testing.
- Drive modernization of WAN technologies to increase resiliency and performance.
- Identify and remediate technical debt through proactive monitoring and structured assessments.
- Support the service desk through strong alignment, clear communication, and operational readiness.
Financial & Vendor Management
- Oversee division budgets and capital planning activities.
- Lead cost‑savings initiatives with measurable process and outcome metrics.
- Ensure vendors meet SLA expectations and deliver cost‑effective, high‑quality services.
Security, Risk & Compliance
- Partner with Information Security to ensure all infrastructure and workplace platforms align with cybersecurity standards.
- Maintain compliance with regulatory and accrediting bodies (e.g., CMS, Joint Commission, HIPAA).
- Support organization‑wide risk management practices and system hardening.
Continuous Improvement
- Apply Lean/Kaizen methodologies to drive measurable improvements in operations, efficiency, and user experience.
- Act as a Lean Sensei for multiple team members, fostering a culture of learning and continuous improvement.
Leadership On‑Call
- Participate in the enterprise‑wide IS leadership on‑call rotation (approximately every 16 weeks).
- Provide high‑level decision support for critical after‑hours incidents and escalations.
What we're looking for
Background & Experience
- Deep technical background with a strong foundation in at least one core discipline: server operations, network engineering, telecom infrastructure, cloud systems, or large‑scale systems operations.
- Progressive experience that demonstrates both technical competency and leadership capability—not exclusively long‑tenured management without hands‑on technical grounding.
- Experience leading large teams or multi‑manager structures.
- Demonstrated success partnering across complex organizations, particularly in healthcare or other highly regulated industries.
Leadership & Behavioral Strengths
- A collaborative, people‑centered leadership style that values input from frontline experts.
- Ability to navigate differing opinions, especially among highly skilled, high‑tenure technical staff, with diplomacy and clarity.
- Strong relationship‑building skills across clinical, technical, and operational teams.
- Comfort balancing strategic vision with operational needs, jumping in where needed to “keep the lights on.”
- High emotional intelligence, sound judgment, and the ability to establish trust quickly.
Technical & Strategic Abilities
- Strong understanding of modern infrastructure (cloud, hybrid, network, compute, storage) and digital workplace platforms.
- Ability to evaluate emerging technologies and align them with organizational strategy and real‑world constraints.
- Experience managing large‑scale refresh cycles, forecasting multi‑million‑dollar equipment lifecycles, and aligning modernization with budget and strategy.
- Familiarity with resiliency planning, disaster recovery, and enterprise risk management.
- A balanced orientation toward technical depth, operational excellence, and people leadership.
Required qualifications
- Master's degree.
- Eight years of professional experience within technology, preferably in a hospital or clinical setting.
- Five years of experience in management of complex projects and implementation of systems.
- Five years of experience managing projects and/or applications.
- Three years of manager or director-level experience.
Total rewards package
Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations, and professional growth. Click here for details.
Why Salem Health?
Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.
We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection, and room to thrive.
Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.
Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.
Location: Salem Hospital, 890 Oak Street SE, Salem, OR 97301
Department: Information Services Administration
Position Type: Full Time, 40 hours/week, Exempt
Schedule: 8:00 am – 5:00 pm, Monday – Friday, rotating responsibility for 24/7 on-call
Your role with us
The Deputy Technology Officer plays a mission‑critical leadership role at the helm of infrastructure and digital workplace operations. As a senior partner to the Chief Technology/Information Services Officer, you will help shape and execute long‑term technology strategy—advancing resilience, modernizing systems, and enabling scalable, secure growth across the organization.
This is a highly influential, hands‑on leadership role overseeing approximately 35 team members, including managers of systems operations, network/telecom, and the digital workplace. You will guide multifunctional teams across cloud, on‑prem, and hybrid environments, ensuring that every core system—from compute and storage to unified communications and collaboration platforms—operates reliably and aligns with organizational strategy.
Beyond operations, this role is a strategic catalyst. You will evaluate emerging technologies, integrate modern workplace tools, lead wide-area network (WAN) modernization, and build enterprise resiliency in service of initiatives such as minimum‑viable‑hospital readiness and ransomware preparedness. You will collaborate deeply across clinical and non‑clinical teams, including Epic analysts, business applications, facilities, environmental services, service desk, and senior leadership, ensuring that every department has the systems, performance, and security they need.
Given its visibility and scope, this role is ideal for a leader with both strong technical bench depth and highly developed people‑leadership capabilities—someone who can mentor seasoned experts, foster engagement, resolve conflicting perspectives, and champion a culture of collaboration rather than command‑and‑control.
What you'll do
Strategic Leadership & Innovation
- Partner with the CTO/CISO to define and operationalize long‑term infrastructure and digital workplace strategies.
- Lead the development of strategic A3s for your division and drive execution across multiple initiatives.
- Maintain and evolve strategy maps for infrastructure functions.
- Stay current on workplace, infrastructure, and cloud trends; evaluate emerging technologies and integrate solutions aligned with business outcomes.
- Advance organizational resiliency initiatives, including preparedness for natural disasters, cyber threats, and system recovery.
Team & Resource Leadership
- Lead a division of ~35 employees, including three managers and technical teams spanning networking, systems operations, and the digital workplace.
- Provide coaching, mentoring, and development pathways, especially for high‑tenure teams with diverse viewpoints and skill sets.
- Foster a leadership culture centered on collaboration, listening, and frontline engagement—not top‑down directive management.
- Support retention, succession planning, and healthy team dynamics.
- Oversee consultants and vendor relationships across reporting departments.
Operational Excellence
- Ensure reliable, secure operation of all core IT infrastructure and services across cloud, on‑prem, and hybrid environments.
- Oversee platforms including compute, storage, telecom, WAN, networking, endpoints, unified communications, Microsoft 365, collaboration tools, and digital workplace solutions.
- Manage capacity, resource allocation, and day‑to‑day service performance.
- Lead and mature disaster recovery processes and testing.
- Drive modernization of WAN technologies to increase resiliency and performance.
- Identify and remediate technical debt through proactive monitoring and structured assessments.
- Support the service desk through strong alignment, clear communication, and operational readiness.
Financial & Vendor Management
- Oversee division budgets and capital planning activities.
- Lead cost‑savings initiatives with measurable process and outcome metrics.
- Ensure vendors meet SLA expectations and deliver cost‑effective, high‑quality services.
Security, Risk & Compliance
- Partner with Information Security to ensure all infrastructure and workplace platforms align with cybersecurity standards.
- Maintain compliance with regulatory and accrediting bodies (e.g., CMS, Joint Commission, HIPAA).
- Support organization‑wide risk management practices and system hardening.
Continuous Improvement
- Apply Lean/Kaizen methodologies to drive measurable improvements in operations, efficiency, and user experience.
- Act as a Lean Sensei for multiple team members, fostering a culture of learning and continuous improvement.
Leadership On‑Call
- Participate in the enterprise‑wide IS leadership on‑call rotation (approximately every 16 weeks).
- Provide high‑level decision support for critical after‑hours incidents and escalations.
What we're looking for
Background & Experience
- Deep technical background with a strong foundation in at least one core discipline: server operations, network engineering, telecom infrastructure, cloud systems, or large‑scale systems operations.
- Progressive experience that demonstrates both technical competency and leadership capability—not exclusively long‑tenured management without hands‑on technical grounding.
- Experience leading large teams or multi‑manager structures.
- Demonstrated success partnering across complex organizations, particularly in healthcare or other highly regulated industries.
Leadership & Behavioral Strengths
- A collaborative, people‑centered leadership style that values input from frontline experts.
- Ability to navigate differing opinions, especially among highly skilled, high‑tenure technical staff, with diplomacy and clarity.
- Strong relationship‑building skills across clinical, technical, and operational teams.
- Comfort balancing strategic vision with operational needs, jumping in where needed to “keep the lights on.”
- High emotional intelligence, sound judgment, and the ability to establish trust quickly.
Technical & Strategic Abilities
- Strong understanding of modern infrastructure (cloud, hybrid, network, compute, storage) and digital workplace platforms.
- Ability to evaluate emerging technologies and align them with organizational strategy and real‑world constraints.
- Experience managing large‑scale refresh cycles, forecasting multi‑million‑dollar equipment lifecycles, and aligning modernization with budget and strategy.
- Familiarity with resiliency planning, disaster recovery, and enterprise risk management.
- A balanced orientation toward technical depth, operational excellence, and people leadership.
Required qualifications
- Master's degree.
- Eight years of professional experience within technology, preferably in a hospital or clinical setting.
- Five years of experience in management of complex projects and implementation of systems.
- Five years of experience managing projects and/or applications.
- Three years of manager or director-level experience.
Total rewards package
Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations, and professional growth. Click here for details.
Why Salem Health?
Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.
We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection, and room to thrive.
Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.
Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.
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Career exploration program
Whatever your background or career aspirations, there’s a place for you at Salem Health. And our Career Exploration Program can help you identify the ideal opportunity to pursue. The Program allows you to work alongside a healthcare professional as you gain insight into a fulfilling hospital career.
Nursing
Since 2010, Salem Hospital has continuously achieved Magnet™-designation – the gold standard for nursing excellence. Only eight percent of all hospitals achieve this prestigious distinction.
We’ve been able to do this by maintaining a nursing culture that is defined by:
- Consistent teamwork and collaboration
- Exemplary resources to support clinical nurses
- Engaged and inspiring leadership
- A focus on well-being, resilience, diversity, equity, and inclusion
- Strong professional development opportunities
- Pride in delivering quality-of-care that exceeds national norms
- An empowering professional governance structure and professional practice model
- New grad residency support, preceptorship, and mentoring
- Open and transparent strategy alignment
- Feedback is encouraged, valued and incorporated from the staff at all levels.
- Partnerships with community organizations that support improved patient outcomes
If you’re looking for a setting where you can achieve your highest potential as a nurse, we invite you to join us. We welcome all nurses, including those from outside of the United States. At Salem Health, you can experience an inclusive culture that values and rewards your unique qualities and background.
RN residency program
Begin your journey from student nurse to confident practitioner with our RN Residency Program. The program features a combination of didactic lessons, simulation, and track-specific class options. It begins with orientation and training and proceeds to preceptorship and mentorship. Through the program, you will gain clinical expertise as well as valuable professional skills such as communication and critical thinking.
Certified nursing assistants
As a certified nursing assistant (CNA), your contributions are absolutely crucial. You will provide compassionate reassurance and vital patient support in order to ensure our patients receive the highest quality care possible. You will receive competitive compensation as you provide patients with physical care and emotional support. We seek empathetic, and non-judgmental individuals with a sincere passion for elevating others’ lives.
Postgraduate year 1 pharmacy residency program
The Salem Health Postgraduate Year 1 (PGY1) Residency Program enhances your PharmD education as you develop your clinical expertise in the medication-related care of patients with a wide range of conditions. The program will be eligible for board certification, and eligible for postgraduate year 2 (PGY2) pharmacy residency training. Upon completion of the Salem Health PGY1 residency, we believe you will be a confident and highly capable general practitioner, and well-prepared for the next step in your career.
We will meet you wherever you are on your career journey, and walk with you to your destination
There are over 900 unique positions to choose from at Salem Health. Whatever your background or your professional and personal aspirations, we offer an inclusive learning environment where you can achieve your highest potential in a career that grows with you. And, we’ll help you along the way with perks like tuition reimbursement and certification bonuses.
With so many options, why work anywhere else?
