Clinical Informaticist I (Hybrid)

Salem, OR, US
Information Services
Full Time
Job ID: #15110

Location: Remote
Department: Business Relations
Position Type: Full Time, 40 hours/week, Exempt
Schedule: 8:00am – 4:30pm, Monday – Friday

Your role with us

The clinical informaticist I works closely with clinical staff to optimize Epic system use, providing training, support, and analysis to drive clinical excellence and quality improvement. This role collaborates with multidisciplinary teams to analyze workflows, develop meaningful metrics, and implement system enhancements that meet clinical needs. By leveraging technical expertise and clinical knowledge, the clinical informaticist I helps Salem Health achieve its goals in patient care and operational efficiency.

What you'll do

  • Conducts new employee Epic orientation sessions, provides hands-on training to clinical staff on Epic applications and new functionality, develops training materials, and maintains competency assessments and training records. 
  • Provides ongoing support and troubleshooting assistance to end-users, generates Epic reports and dashboards to support clinical operations and quality improvement initiatives, and analyzes system usage data to identify trends and optimization opportunities. 
  • Collaborates with clinical leadership to develop meaningful metrics and KPIs, supports regulatory reporting requirements and quality measures, and documents workflow processes to create process improvement recommendations. 
  • Analyzes current clinical workflows and processes to identify opportunities for Epic system optimization, translates workflow requirements into system functionality, and supports clinical staff in adopting new workflows and Epic functionality. 
  • Performs basic Epic build activities, maintains and updates Epic configurations, assists with Epic upgrades and implementation of new modules, and creates and maintains system documentation and user guides. 
  • Participates in Epic implementation projects and system upgrades, collaborates with IT, clinical, and administrative teams on Epic-related initiatives, and maintains regular communication with stakeholders regarding project status and system changes. 
  • Supports vendor relationships and coordinates with Epic support teams, and performs testing of Epic applications and configurations.

Required qualifications

  • Bachelor's degree in construction management, project management, healthcare, or a related field; or equivalent combination of education and experience, where eight years of relevant work experience or an equivalent combination of education and experience (with each year of education equating to two years of experience, and an associate's degree considered equivalent to four years of experience) may be considered in lieu of a degree.
  • Minimum of two years of professional training development and delivery experience.
  • One year experience with electronic health records or healthcare information systems.

Additional information

  • Success in this role will be driven by a deep understanding of clinical workflows and healthcare delivery processes, combined with the ability to translate clinical requirements into technical solutions and navigate complex healthcare regulations and compliance requirements.
  • Individuals who excel in this role will possess excellent analytical and problem-solving skills, with strong communication and interpersonal skills that enable effective collaboration with clinical and technical teams.
  • A background as a licensed healthcare professional, such as an RN or LPN, or experience with Epic systems, including Epic certification or accreditation, can provide a strong foundation for success in this role.

Total rewards package  

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations, and professional growth. Click here for details. 

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care. 

We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection, and room to thrive.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.

Share this job:

Location: Remote
Department: Business Relations
Position Type: Full Time, 40 hours/week, Exempt
Schedule: 8:00am – 4:30pm, Monday – Friday

Your role with us

The clinical informaticist I works closely with clinical staff to optimize Epic system use, providing training, support, and analysis to drive clinical excellence and quality improvement. This role collaborates with multidisciplinary teams to analyze workflows, develop meaningful metrics, and implement system enhancements that meet clinical needs. By leveraging technical expertise and clinical knowledge, the clinical informaticist I helps Salem Health achieve its goals in patient care and operational efficiency.

What you'll do

  • Conducts new employee Epic orientation sessions, provides hands-on training to clinical staff on Epic applications and new functionality, develops training materials, and maintains competency assessments and training records. 
  • Provides ongoing support and troubleshooting assistance to end-users, generates Epic reports and dashboards to support clinical operations and quality improvement initiatives, and analyzes system usage data to identify trends and optimization opportunities. 
  • Collaborates with clinical leadership to develop meaningful metrics and KPIs, supports regulatory reporting requirements and quality measures, and documents workflow processes to create process improvement recommendations. 
  • Analyzes current clinical workflows and processes to identify opportunities for Epic system optimization, translates workflow requirements into system functionality, and supports clinical staff in adopting new workflows and Epic functionality. 
  • Performs basic Epic build activities, maintains and updates Epic configurations, assists with Epic upgrades and implementation of new modules, and creates and maintains system documentation and user guides. 
  • Participates in Epic implementation projects and system upgrades, collaborates with IT, clinical, and administrative teams on Epic-related initiatives, and maintains regular communication with stakeholders regarding project status and system changes. 
  • Supports vendor relationships and coordinates with Epic support teams, and performs testing of Epic applications and configurations.

Required qualifications

  • Bachelor's degree in construction management, project management, healthcare, or a related field; or equivalent combination of education and experience, where eight years of relevant work experience or an equivalent combination of education and experience (with each year of education equating to two years of experience, and an associate's degree considered equivalent to four years of experience) may be considered in lieu of a degree.
  • Minimum of two years of professional training development and delivery experience.
  • One year experience with electronic health records or healthcare information systems.

Additional information

  • Success in this role will be driven by a deep understanding of clinical workflows and healthcare delivery processes, combined with the ability to translate clinical requirements into technical solutions and navigate complex healthcare regulations and compliance requirements.
  • Individuals who excel in this role will possess excellent analytical and problem-solving skills, with strong communication and interpersonal skills that enable effective collaboration with clinical and technical teams.
  • A background as a licensed healthcare professional, such as an RN or LPN, or experience with Epic systems, including Epic certification or accreditation, can provide a strong foundation for success in this role.

Total rewards package  

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations, and professional growth. Click here for details. 

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care. 

We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection, and room to thrive.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.

Share this job:

Career exploration program

Whatever your background or career aspirations, there’s a place for you at Salem Health. And our Career Exploration Program can help you identify the ideal opportunity to pursue. The Program allows you to work alongside a healthcare professional as you gain insight into a fulfilling hospital career.

A group of eight people stand together smiling

Nursing

Since 2010, Salem Hospital has continuously achieved Magnet™-designation – the gold standard for nursing excellence. Only eight percent of all hospitals achieve this prestigious distinction.

We’ve been able to do this by maintaining a nursing culture that is defined by:

  • Consistent teamwork and collaboration
  • Exemplary resources to support clinical nurses
  • Engaged and inspiring leadership
  • A focus on well-being, resilience, diversity, equity, and inclusion
  • Strong professional development opportunities
  • Pride in delivering quality-of-care that exceeds national norms
  • An empowering professional governance structure and professional practice model
  • New grad residency support, preceptorship, and mentoring
  • Open and transparent strategy alignment
  • Feedback is encouraged, valued and incorporated from the staff at all levels.
  • Partnerships with community organizations that support improved patient outcomes

If you’re looking for a setting where you can achieve your highest potential as a nurse, we invite you to join us. We welcome all nurses, including those from outside of the United States. At Salem Health, you can experience an inclusive culture that values and rewards your unique qualities and background.

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Three women in scrubs look at a computer together

RN residency program

Begin your journey from student nurse to confident practitioner with our RN Residency Program. The program features a combination of didactic lessons, simulation, and track-specific class options. It begins with orientation and training and proceeds to preceptorship and mentorship. Through the program, you will gain clinical expertise as well as valuable professional skills such as communication and critical thinking.

A group of six people in surgical scrubs stand in an operating room

Nursing units overview

As a trusted provider of high-quality, comprehensive patient care, we offer nursing opportunities that cover the full spectrum of clinical specialties.

A woman and a young boy work together on homework

Work-Life balance for nurses

We value and respect your life away from work and provide a variety of programs and perks that help you maintain a positive work-life balance. We’re fully committed to supporting your well-being and resilience.

Two healthcare workers speak with a patient lying in a hospital bed

Certified nursing assistants

As a certified nursing assistant (CNA), your contributions are absolutely crucial. You will provide compassionate reassurance and vital patient support in order to ensure our patients receive the highest quality care possible. You will receive competitive compensation as you provide patients with physical care and emotional support. We seek empathetic, and non-judgmental individuals with a sincere passion for elevating others’ lives.

A woman wearing a medical mask holds up a vial of medicine in a storeroom

Postgraduate year 1 pharmacy residency program

The Salem Health Postgraduate Year 1 (PGY1) Residency Program enhances your PharmD education as you develop your clinical expertise in the medication-related care of patients with a wide range of conditions. The program will be eligible for board certification, and eligible for postgraduate year 2 (PGY2) pharmacy residency training. Upon completion of the Salem Health PGY1 residency, we believe you will be a confident and highly capable general practitioner, and well-prepared for the next step in your career.

What are our employees saying about our residency program?

“I am very happy with the way the Residency program has gone. If I ever have any questions or need any advice on my unit, I know where to get the help I need.”

“I’m very happy with the depth and duration of the program. I received the information and education necessary to gain a thorough understanding of how the hospital operates.”

“This is a great program. I’m glad the hospital offers it to new grads. I was encouraged and supported throughout the whole program, and I’m very lucky to have been accepted into it.”

“The program very much smoothed the transition into acute care nursing, both in my nursing practice and emotionally. I feel well supported.”

We will meet you wherever you are on your career journey, and walk with you to your destination

There are over 900 unique positions to choose from at Salem Health. Whatever your background or your professional and personal aspirations, we offer an inclusive learning environment where you can achieve your highest potential in a career that grows with you. And, we’ll help you along the way with perks like tuition reimbursement and certification bonuses.

With so many options, why work anywhere else?

Support careers

  • Culinary / Nutrition Services
  • Hospitality
  • Housekeeping
  • Security
  • Patient Support Services
  • Administrative Support
  • Facilities Operations
  • Technicians

Professional careers

  • Nursing
  • Providers
  • Pharmacists
  • Therapists
  • Dietitians
  • Chaplains
  • Physicists
  • Medical Lab Scientists
  • Operations Professionals
    (information services, finance, marketing, human resources, project management, etc.)

Technical careers

  • Certified Nursing Assistants
  • Certified Medical Assistants
  • Imaging
  • Surgical Technologists
  • Language Interpretations
  • Biomed
  • Polysomnography
  • Phlebotomists
  • Pharmacy Technicians

Career tree

Life in the Willamette Valley

One of the greatest benefits of working at Salem Health is the opportunity to live, work, and play in Oregon’s beautiful Willamette Valley. The moment you arrive, you’ll see why.

Benefits made just for you.

We offer benefits for you and your loved ones that are designed to meet your unique needs.

A place where all belong.

We are committed to inclusion, diversity, equity and learning.