Main Admissions Registrar
Salem, OR, US
Administrative / Clerical Support
Full Time
Job ID: #13631
Location Site: Salem Hospital, 890 Oak Street SE, Salem, Oregon 97301
Department: Emergency Department
Position Type: Part Time, 30 hours/week, Limited Duration
Schedule: 7:30 pm- 6:00 am, various days
Your role with us
As a registrar in the Emergency Department at Salem Health, you will courteously admit and register all patients, accurately capturing their demographic, insurance, and financial information in the electronic medical record system. You’ll verify insurance eligibility, obtain necessary authorizations, manage registration errors, and provide exceptional customer service while adhering to regulatory and workflow standards, all while supporting continuous improvement through Lean principles and team collaboration.
What you'll do
-
Courteously admit and register patients, accurately collecting and recording demographic, financial, and insurance information in the electronic medical record system.
-
Verify insurance eligibility, obtain authorizations/referrals, and ensure correct billing by using online tools and phone verification.
-
Manage and resolve registration errors promptly by reviewing and addressing daily work queues.
-
Utilize Epic system for registration tasks including check-in, encounter verification, and downtime procedures.
-
Provide exceptional customer service following AIDET principles and assist patients, visitors, and staff as needed.
-
Participate in training, support team skill development, and update standard work procedures.
-
Engage in continuous process improvement through Lean/Kaizen principles, huddles, and quality assurance activities.
Courteously admit and register patients, accurately collecting and recording demographic, financial, and insurance information in the electronic medical record system.
Verify insurance eligibility, obtain authorizations/referrals, and ensure correct billing by using online tools and phone verification.
Manage and resolve registration errors promptly by reviewing and addressing daily work queues.
Utilize Epic system for registration tasks including check-in, encounter verification, and downtime procedures.
Provide exceptional customer service following AIDET principles and assist patients, visitors, and staff as needed.
Participate in training, support team skill development, and update standard work procedures.
Engage in continuous process improvement through Lean/Kaizen principles, huddles, and quality assurance activities.
Required qualifications
- 1 year of experience working in a fast-paced customer service environment that included substantial use of data entry and keyboard skills.
Additional information
- Successful candidate will have experience in a health care administrative or clerical environment, including experience with EPIC or other electronic medical record (EMR) system.
- Intermediate level of proficiency with MS Office (Word, Outlook, Excel).
Total rewards package
Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth. Click here for details.
Why Salem Health?
Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.
We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection and room to thrive.
Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.
Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.
Location Site: Salem Hospital, 890 Oak Street SE, Salem, Oregon 97301
Department: Emergency Department
Position Type: Part Time, 30 hours/week, Limited Duration
Schedule: 7:30 pm- 6:00 am, various days
Your role with us
As a registrar in the Emergency Department at Salem Health, you will courteously admit and register all patients, accurately capturing their demographic, insurance, and financial information in the electronic medical record system. You’ll verify insurance eligibility, obtain necessary authorizations, manage registration errors, and provide exceptional customer service while adhering to regulatory and workflow standards, all while supporting continuous improvement through Lean principles and team collaboration.
What you'll do
-
Courteously admit and register patients, accurately collecting and recording demographic, financial, and insurance information in the electronic medical record system.
-
Verify insurance eligibility, obtain authorizations/referrals, and ensure correct billing by using online tools and phone verification.
-
Manage and resolve registration errors promptly by reviewing and addressing daily work queues.
-
Utilize Epic system for registration tasks including check-in, encounter verification, and downtime procedures.
-
Provide exceptional customer service following AIDET principles and assist patients, visitors, and staff as needed.
-
Participate in training, support team skill development, and update standard work procedures.
-
Engage in continuous process improvement through Lean/Kaizen principles, huddles, and quality assurance activities.
Courteously admit and register patients, accurately collecting and recording demographic, financial, and insurance information in the electronic medical record system.
Verify insurance eligibility, obtain authorizations/referrals, and ensure correct billing by using online tools and phone verification.
Manage and resolve registration errors promptly by reviewing and addressing daily work queues.
Utilize Epic system for registration tasks including check-in, encounter verification, and downtime procedures.
Provide exceptional customer service following AIDET principles and assist patients, visitors, and staff as needed.
Participate in training, support team skill development, and update standard work procedures.
Engage in continuous process improvement through Lean/Kaizen principles, huddles, and quality assurance activities.
Required qualifications
- 1 year of experience working in a fast-paced customer service environment that included substantial use of data entry and keyboard skills.
Additional information
- Successful candidate will have experience in a health care administrative or clerical environment, including experience with EPIC or other electronic medical record (EMR) system.
- Intermediate level of proficiency with MS Office (Word, Outlook, Excel).
Total rewards package
Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth. Click here for details.
Why Salem Health?
Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.
We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection and room to thrive.
Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.
Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.
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Career exploration program
Whatever your background or career aspirations, there’s a place for you at Salem Health. And our Career Exploration Program can help you identify the ideal opportunity to pursue. The Program allows you to work alongside a healthcare professional as you gain insight into a fulfilling hospital career.
Nursing
Since 2010, Salem Hospital has continuously achieved Magnet™-designation – the gold standard for nursing excellence. Only eight percent of all hospitals achieve this prestigious distinction.
We’ve been able to do this by maintaining a nursing culture that is defined by:
- Consistent teamwork and collaboration
- Exemplary resources to support clinical nurses
- Engaged and inspiring leadership
- A focus on well-being, resilience, diversity, equity, and inclusion
- Strong professional development opportunities
- Pride in delivering quality-of-care that exceeds national norms
- An empowering professional governance structure and professional practice model
- New grad residency support, preceptorship, and mentoring
- Open and transparent strategy alignment
- Feedback is encouraged, valued and incorporated from the staff at all levels.
- Partnerships with community organizations that support improved patient outcomes
If you’re looking for a setting where you can achieve your highest potential as a nurse, we invite you to join us. We welcome all nurses, including those from outside of the United States. At Salem Health, you can experience an inclusive culture that values and rewards your unique qualities and background.
RN residency program
Begin your journey from student nurse to confident practitioner with our RN Residency Program. The program features a combination of didactic lessons, simulation, and track-specific class options. It begins with orientation and training and proceeds to preceptorship and mentorship. Through the program, you will gain clinical expertise as well as valuable professional skills such as communication and critical thinking.
Certified nursing assistants
As a certified nursing assistant (CNA), your contributions are absolutely crucial. You will provide compassionate reassurance and vital patient support in order to ensure our patients receive the highest quality care possible. You will receive competitive compensation as you provide patients with physical care and emotional support. We seek empathetic, and non-judgmental individuals with a sincere passion for elevating others’ lives.
Postgraduate year 1 pharmacy residency program
The Salem Health Postgraduate Year 1 (PGY1) Residency Program enhances your PharmD education as you develop your clinical expertise in the medication-related care of patients with a wide range of conditions. The program will be eligible for board certification, and eligible for postgraduate year 2 (PGY2) pharmacy residency training. Upon completion of the Salem Health PGY1 residency, we believe you will be a confident and highly capable general practitioner, and well-prepared for the next step in your career.
We will meet you wherever you are on your career journey, and walk with you to your destination
There are over 900 unique positions to choose from at Salem Health. Whatever your background or your professional and personal aspirations, we offer an inclusive learning environment where you can achieve your highest potential in a career that grows with you. And, we’ll help you along the way with perks like tuition reimbursement and certification bonuses.
With so many options, why work anywhere else?
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