Clinical Technology Administrator
Salem, OR, US
Information Services
Full Time
Job ID: #15336
Location: Salem Health, 665 Winter Street SE, Salem, Oregon 97301
Department: Clinical Engineering
Position Type: Full Time, 40 hours/week, Exempt
Schedule: 8:00am – 4:30pm, Monday – Friday
Your role with us
The clinical technology administrator is a key technical expert responsible for ensuring the optimal performance and integration of clinical systems, devices, and applications. This role involves providing technical support, training, and troubleshooting for clinical staff, while collaborating with cross-functional teams to drive project objectives and maintain patient data integrity. The ideal candidate is a detail-oriented problem solver with excellent communication skills and a passion for delivering high-quality patient care through technology.
What you'll do
- Maintains the integrity and availability of clinical systems, including performing preventive maintenance, OS patching, and inspections, while ensuring compliance with regulatory requirements and industry standards.
- Troubleshoots and resolves complex technical issues, documenting operator-induced problems and follow-up corrective actions, and collaborating with vendors and internal teams to resolve issues efficiently.
- Develops and delivers training programs for clinical staff, including formal in-service training, on-the-job training, and user-specific guidance on proper and safe use of clinical systems and devices.
- Partners with IS security to conduct risk assessments, implement medical device security standards, and ensure compliance with organizational policies and procedures, while staying up-to-date with emerging threats and vulnerabilities.
- Collaborates with the EPIC team to plan, implement, and troubleshoot device integrations, ensuring seamless interoperability and data exchange between clinical systems and electronic health records.
- Provides technical leadership and expertise on clinical technology projects, coordinating between departments and stakeholders to drive project objectives and ensure successful outcomes.
- Recommends and manages inventory of replacement parts and accessories for clinical systems, ensuring optimal system performance and minimizing downtime.
- Resolves customer complaints and collaborates with cross-functional teams to identify and address root causes of technical issues, improving overall system reliability and user satisfaction.
- Stays current with industry trends, best practices, and emerging technologies, applying knowledge to maintain and improve clinical system performance, security, and usability.
Required qualifications
- Five years of experience in one or more of the following areas: biomedical technology, network administration in a large enterprise environment, server administration in a large enterprise environment, or application support involving mobile, desktop, server, or medical device technologies.
Additional information
- Candidates will thrive in this role by demonstrating a deep understanding of regulatory requirements and standards, including CMS, TJC, FDA, and other relevant bodies, with adherence to Salem Health's life safety regulations being paramount.
- Professionals will find an advantage in this role with experience working with EPIC EMR and device integration, leveraging this expertise to optimize clinical workflows and system interoperability.
Total rewards package
Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations, and professional growth. Click here for details.
Why Salem Health?
Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.
We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection, and room to thrive.
Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.
Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.
Location: Salem Health, 665 Winter Street SE, Salem, Oregon 97301
Department: Clinical Engineering
Position Type: Full Time, 40 hours/week, Exempt
Schedule: 8:00am – 4:30pm, Monday – Friday
Your role with us
The clinical technology administrator is a key technical expert responsible for ensuring the optimal performance and integration of clinical systems, devices, and applications. This role involves providing technical support, training, and troubleshooting for clinical staff, while collaborating with cross-functional teams to drive project objectives and maintain patient data integrity. The ideal candidate is a detail-oriented problem solver with excellent communication skills and a passion for delivering high-quality patient care through technology.
What you'll do
- Maintains the integrity and availability of clinical systems, including performing preventive maintenance, OS patching, and inspections, while ensuring compliance with regulatory requirements and industry standards.
- Troubleshoots and resolves complex technical issues, documenting operator-induced problems and follow-up corrective actions, and collaborating with vendors and internal teams to resolve issues efficiently.
- Develops and delivers training programs for clinical staff, including formal in-service training, on-the-job training, and user-specific guidance on proper and safe use of clinical systems and devices.
- Partners with IS security to conduct risk assessments, implement medical device security standards, and ensure compliance with organizational policies and procedures, while staying up-to-date with emerging threats and vulnerabilities.
- Collaborates with the EPIC team to plan, implement, and troubleshoot device integrations, ensuring seamless interoperability and data exchange between clinical systems and electronic health records.
- Provides technical leadership and expertise on clinical technology projects, coordinating between departments and stakeholders to drive project objectives and ensure successful outcomes.
- Recommends and manages inventory of replacement parts and accessories for clinical systems, ensuring optimal system performance and minimizing downtime.
- Resolves customer complaints and collaborates with cross-functional teams to identify and address root causes of technical issues, improving overall system reliability and user satisfaction.
- Stays current with industry trends, best practices, and emerging technologies, applying knowledge to maintain and improve clinical system performance, security, and usability.
Required qualifications
- Five years of experience in one or more of the following areas: biomedical technology, network administration in a large enterprise environment, server administration in a large enterprise environment, or application support involving mobile, desktop, server, or medical device technologies.
Additional information
- Candidates will thrive in this role by demonstrating a deep understanding of regulatory requirements and standards, including CMS, TJC, FDA, and other relevant bodies, with adherence to Salem Health's life safety regulations being paramount.
- Professionals will find an advantage in this role with experience working with EPIC EMR and device integration, leveraging this expertise to optimize clinical workflows and system interoperability.
Total rewards package
Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations, and professional growth. Click here for details.
Why Salem Health?
Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.
We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection, and room to thrive.
Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.
Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.
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Career exploration program
Whatever your background or career aspirations, there’s a place for you at Salem Health. And our Career Exploration Program can help you identify the ideal opportunity to pursue. The Program allows you to work alongside a healthcare professional as you gain insight into a fulfilling hospital career.
Nursing
Since 2010, Salem Hospital has continuously achieved Magnet™-designation – the gold standard for nursing excellence. Only eight percent of all hospitals achieve this prestigious distinction.
We’ve been able to do this by maintaining a nursing culture that is defined by:
- Consistent teamwork and collaboration
- Exemplary resources to support clinical nurses
- Engaged and inspiring leadership
- A focus on well-being, resilience, diversity, equity, and inclusion
- Strong professional development opportunities
- Pride in delivering quality-of-care that exceeds national norms
- An empowering professional governance structure and professional practice model
- New grad residency support, preceptorship, and mentoring
- Open and transparent strategy alignment
- Feedback is encouraged, valued and incorporated from the staff at all levels.
- Partnerships with community organizations that support improved patient outcomes
If you’re looking for a setting where you can achieve your highest potential as a nurse, we invite you to join us. We welcome all nurses, including those from outside of the United States. At Salem Health, you can experience an inclusive culture that values and rewards your unique qualities and background.
RN residency program
Begin your journey from student nurse to confident practitioner with our RN Residency Program. The program features a combination of didactic lessons, simulation, and track-specific class options. It begins with orientation and training and proceeds to preceptorship and mentorship. Through the program, you will gain clinical expertise as well as valuable professional skills such as communication and critical thinking.
Certified nursing assistants
As a certified nursing assistant (CNA), your contributions are absolutely crucial. You will provide compassionate reassurance and vital patient support in order to ensure our patients receive the highest quality care possible. You will receive competitive compensation as you provide patients with physical care and emotional support. We seek empathetic, and non-judgmental individuals with a sincere passion for elevating others’ lives.
Postgraduate year 1 pharmacy residency program
The Salem Health Postgraduate Year 1 (PGY1) Residency Program enhances your PharmD education as you develop your clinical expertise in the medication-related care of patients with a wide range of conditions. The program will be eligible for board certification, and eligible for postgraduate year 2 (PGY2) pharmacy residency training. Upon completion of the Salem Health PGY1 residency, we believe you will be a confident and highly capable general practitioner, and well-prepared for the next step in your career.
We will meet you wherever you are on your career journey, and walk with you to your destination
There are over 900 unique positions to choose from at Salem Health. Whatever your background or your professional and personal aspirations, we offer an inclusive learning environment where you can achieve your highest potential in a career that grows with you. And, we’ll help you along the way with perks like tuition reimbursement and certification bonuses.
With so many options, why work anywhere else?
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