System/Application Analyst II (Revenue Cycle)
Salem, OR, US
Information Services
Full Time
Job ID: #14141
Location: Remote
Department: IS Revenue Cycle
Position Type: Full Time, 40 hours/week, Exempt
Schedule: 8:00 am – 5:00 pm, Monday – Friday
Your role with us
As a system/application analyst II at Salem Health, you will provide expert technical support and analysis to resolve complex issues and optimize system performance. You will collaborate with stakeholders to design and implement system solutions, identify and correct root causes of incidents, and drive continuous improvement. Strong analytical and problem-solving skills, attention to detail, and excellent communication abilities are essential for success in this role.
What you'll do
- Perform analysis and troubleshooting to resolve complex incidents and provide expert solutions to end-user requirements.
- Configure and install new hardware, software, and maintain accurate documentation of system configurations and issues.
- Collaborate with stakeholders to design and implement system solutions based on customer and organizational requirements.
- Identify and correct root causes of incidents to prevent future recurrence and promote continuous improvement.
- Work closely with operational counterparts to ensure consistent business processing methods and provide input into developing standards and requirements for new products and services.
- Participate in process improvement initiatives, including Lean activities, to reduce waste and drive positive change.
- Maintain an accurate and up-to-date ticket queue and provide documentation around area of support based on department and organization standards.
Required qualifications
- A bachelor's degree in information technology, computer science, healthcare, or a related field is required. Alternatively, candidates with eight years of related work experience or an equivalent combination of education and experience may also be considered. For example, each year of relevant education can be substituted with two years of experience (e.g., four years of experience = associate's degree, eight years of experience = bachelor's degree).
- Three years of experience in IT, healthcare, or a related field.
- Two years of experience in the specific technology or knowledge area relevant to this role.
- Industry standard proficiency within the given content area of expertise to be obtained within two years of hire.
Total rewards package
Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations, and professional growth. Click here for details.
Why Salem Health?
Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.
We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection, and room to thrive.
Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.
Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.
Location: Remote
Department: IS Revenue Cycle
Position Type: Full Time, 40 hours/week, Exempt
Schedule: 8:00 am – 5:00 pm, Monday – Friday
Your role with us
As a system/application analyst II at Salem Health, you will provide expert technical support and analysis to resolve complex issues and optimize system performance. You will collaborate with stakeholders to design and implement system solutions, identify and correct root causes of incidents, and drive continuous improvement. Strong analytical and problem-solving skills, attention to detail, and excellent communication abilities are essential for success in this role.
What you'll do
- Perform analysis and troubleshooting to resolve complex incidents and provide expert solutions to end-user requirements.
- Configure and install new hardware, software, and maintain accurate documentation of system configurations and issues.
- Collaborate with stakeholders to design and implement system solutions based on customer and organizational requirements.
- Identify and correct root causes of incidents to prevent future recurrence and promote continuous improvement.
- Work closely with operational counterparts to ensure consistent business processing methods and provide input into developing standards and requirements for new products and services.
- Participate in process improvement initiatives, including Lean activities, to reduce waste and drive positive change.
- Maintain an accurate and up-to-date ticket queue and provide documentation around area of support based on department and organization standards.
Required qualifications
- A bachelor's degree in information technology, computer science, healthcare, or a related field is required. Alternatively, candidates with eight years of related work experience or an equivalent combination of education and experience may also be considered. For example, each year of relevant education can be substituted with two years of experience (e.g., four years of experience = associate's degree, eight years of experience = bachelor's degree).
- Three years of experience in IT, healthcare, or a related field.
- Two years of experience in the specific technology or knowledge area relevant to this role.
- Industry standard proficiency within the given content area of expertise to be obtained within two years of hire.
Total rewards package
Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations, and professional growth. Click here for details.
Why Salem Health?
Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.
We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection, and room to thrive.
Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.
Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.
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Career exploration program
Whatever your background or career aspirations, there’s a place for you at Salem Health. And our Career Exploration Program can help you identify the ideal opportunity to pursue. The Program allows you to work alongside a healthcare professional as you gain insight into a fulfilling hospital career.
Nursing
Since 2010, Salem Hospital has continuously achieved Magnet™-designation – the gold standard for nursing excellence. Only eight percent of all hospitals achieve this prestigious distinction.
We’ve been able to do this by maintaining a nursing culture that is defined by:
- Consistent teamwork and collaboration
- Exemplary resources to support clinical nurses
- Engaged and inspiring leadership
- A focus on well-being, resilience, diversity, equity, and inclusion
- Strong professional development opportunities
- Pride in delivering quality-of-care that exceeds national norms
- An empowering professional governance structure and professional practice model
- New grad residency support, preceptorship, and mentoring
- Open and transparent strategy alignment
- Feedback is encouraged, valued and incorporated from the staff at all levels.
- Partnerships with community organizations that support improved patient outcomes
If you’re looking for a setting where you can achieve your highest potential as a nurse, we invite you to join us. We welcome all nurses, including those from outside of the United States. At Salem Health, you can experience an inclusive culture that values and rewards your unique qualities and background.
RN residency program
Begin your journey from student nurse to confident practitioner with our RN Residency Program. The program features a combination of didactic lessons, simulation, and track-specific class options. It begins with orientation and training and proceeds to preceptorship and mentorship. Through the program, you will gain clinical expertise as well as valuable professional skills such as communication and critical thinking.
Certified nursing assistants
As a certified nursing assistant (CNA), your contributions are absolutely crucial. You will provide compassionate reassurance and vital patient support in order to ensure our patients receive the highest quality care possible. You will receive competitive compensation as you provide patients with physical care and emotional support. We seek empathetic, and non-judgmental individuals with a sincere passion for elevating others’ lives.
Postgraduate year 1 pharmacy residency program
The Salem Health Postgraduate Year 1 (PGY1) Residency Program enhances your PharmD education as you develop your clinical expertise in the medication-related care of patients with a wide range of conditions. The program will be eligible for board certification, and eligible for postgraduate year 2 (PGY2) pharmacy residency training. Upon completion of the Salem Health PGY1 residency, we believe you will be a confident and highly capable general practitioner, and well-prepared for the next step in your career.
We will meet you wherever you are on your career journey, and walk with you to your destination
There are over 900 unique positions to choose from at Salem Health. Whatever your background or your professional and personal aspirations, we offer an inclusive learning environment where you can achieve your highest potential in a career that grows with you. And, we’ll help you along the way with perks like tuition reimbursement and certification bonuses.
With so many options, why work anywhere else?
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