Patient Advocate II
Salem, OR, US
Administrative / Clerical Support
Per Diem
Job ID: #12247
Location Site: Salem Hospital Main Campus
Department: SH Patient Advocate
Position Type: Unscheduled
Start Time: 8:00
Pioneering healthcare since 1896, Salem Health is a top workplace offering market-leading pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.
As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.
We invite you to learn more about our wonderful community: There’s something about Salem, Oregon!
Your Role With Us:
You will employ your expertise and conflict resolution abilities to act as a resource for patients and their families, ensuring that their concerns regarding hospital care and service are heard and addressed appropriately and immediately.
Total Rewards Offerings:
Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.
- Basic and voluntary life insurance
- Short and long-term disability
- Live Well Wellness Program
- Employee Assistance Program (EAP)
- 401(K) retirement plan with employer contributions.
- Onsite fitness center with 24/7 badge access
- Public service loan forgiveness (PSLF) eligible employerhttps://studentaid.gov/
- Food and drink discounts in the cafeteria
- Impressive discounts offered by Nike, Adidas, Carhartt and others
Background/Expertise:
- Bachelor’s Degree in a health, mental health, counseling, social work, related profession required. Master’s Degree preferred.
- Minimum of five (5) years’ experience in acute or emergency medical care, mental health care or the treatment of addictions performing counseling/social services or direct clinical care functions.
- Consideration will also be given to those candidates who have previously performed a Patient Advocate role in the care settings listed above, in a capacity as outlined in this job description, with undergraduate degrees in fields that include ‘conflict resolution,’ and for a minimum of three (3) years.
- Exemplary communication skills (face to face and on the telephone).
- Knowledgeable and practiced in conflict resolution strategies .
- Positive attitude toward healthcare as a service industry.
- Working knowledge of Microsoft programs including Power Point, Word & Excel.
- Bilingual English/Spanish preferred.
Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.
Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org
Location Site: Salem Hospital Main Campus
Department: SH Patient Advocate
Position Type: Unscheduled
Start Time: 8:00
Pioneering healthcare since 1896, Salem Health is a top workplace offering market-leading pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.
As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.
We invite you to learn more about our wonderful community: There’s something about Salem, Oregon!
Your Role With Us:
You will employ your expertise and conflict resolution abilities to act as a resource for patients and their families, ensuring that their concerns regarding hospital care and service are heard and addressed appropriately and immediately.
Total Rewards Offerings:
Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.
- Basic and voluntary life insurance
- Short and long-term disability
- Live Well Wellness Program
- Employee Assistance Program (EAP)
- 401(K) retirement plan with employer contributions.
- Onsite fitness center with 24/7 badge access
- Public service loan forgiveness (PSLF) eligible employerhttps://studentaid.gov/
- Food and drink discounts in the cafeteria
- Impressive discounts offered by Nike, Adidas, Carhartt and others
Background/Expertise:
- Bachelor’s Degree in a health, mental health, counseling, social work, related profession required. Master’s Degree preferred.
- Minimum of five (5) years’ experience in acute or emergency medical care, mental health care or the treatment of addictions performing counseling/social services or direct clinical care functions.
- Consideration will also be given to those candidates who have previously performed a Patient Advocate role in the care settings listed above, in a capacity as outlined in this job description, with undergraduate degrees in fields that include ‘conflict resolution,’ and for a minimum of three (3) years.
- Exemplary communication skills (face to face and on the telephone).
- Knowledgeable and practiced in conflict resolution strategies .
- Positive attitude toward healthcare as a service industry.
- Working knowledge of Microsoft programs including Power Point, Word & Excel.
- Bilingual English/Spanish preferred.
Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.
Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org
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Career exploration program
Whatever your background or career aspirations, there’s a place for you at Salem Health. And our Career Exploration Program can help you identify the ideal opportunity to pursue. The Program allows you to work alongside a healthcare professional as you gain insight into a fulfilling hospital career.
Nursing
Since 2010, Salem Hospital has continuously achieved Magnet™-designation – the gold standard for nursing excellence. Only eight percent of all hospitals achieve this prestigious distinction.
We’ve been able to do this by maintaining a nursing culture that is defined by:
- Consistent teamwork and collaboration
- Exemplary resources to support clinical nurses
- Engaged and inspiring leadership
- A focus on well-being, resilience, diversity, equity, and inclusion
- Strong professional development opportunities
- Pride in delivering quality-of-care that exceeds national norms
- An empowering professional governance structure and professional practice model
- New grad residency support, preceptorship, and mentoring
- Open and transparent strategy alignment
- Feedback is encouraged, valued and incorporated from the staff at all levels.
- Partnerships with community organizations that support improved patient outcomes
If you’re looking for a setting where you can achieve your highest potential as a nurse, we invite you to join us. We welcome all nurses, including those from outside of the United States. At Salem Health, you can experience an inclusive culture that values and rewards your unique qualities and background.
RN residency program
Begin your journey from student nurse to confident practitioner with our RN Residency Program. The program features a combination of didactic lessons, simulation, and track-specific class options. It begins with orientation and training and proceeds to preceptorship and mentorship. Through the program, you will gain clinical expertise as well as valuable professional skills such as communication and critical thinking.
Certified nursing assistants
As a certified nursing assistant (CNA), your contributions are absolutely crucial. You will provide compassionate reassurance and vital patient support in order to ensure our patients receive the highest quality care possible. You will receive competitive compensation as you provide patients with physical care and emotional support. We seek empathetic, and non-judgmental individuals with a sincere passion for elevating others’ lives.
Postgraduate year 1 pharmacy residency program
The Salem Health Postgraduate Year 1 (PGY1) Residency Program enhances your PharmD education as you develop your clinical expertise in the medication-related care of patients with a wide range of conditions. The program will be eligible for board certification, and eligible for postgraduate year 2 (PGY2) pharmacy residency training. Upon completion of the Salem Health PGY1 residency, we believe you will be a confident and highly capable general practitioner, and well-prepared for the next step in your career.
We will meet you wherever you are on your career journey, and walk with you to your destination
There are over 900 unique positions to choose from at Salem Health. Whatever your background or your professional and personal aspirations, we offer an inclusive learning environment where you can achieve your highest potential in a career that grows with you. And, we’ll help you along the way with perks like tuition reimbursement and certification bonuses.
With so many options, why work anywhere else?
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