Manager, Medical Staff Services

Salem, OR, US
Management / Supervisory
Full Time
Job ID: #10651

Location Site: Salem Hospital Main Campus

Department: SH Medical Staff Office

Position Type: Full Time

Start Time: 8:00

Pioneering healthcare since 1896, Salem Health is a top workplace offering highly competitive pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.

As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.

We invite you to learn more about our wonderful community: There’s something about Salem, Oregon!

Your Role With Us:

The Medical Staff Services Manager is responsible for the following functions:

  • Maintains compliance with all applicable federal and state regulations and accrediting body standards and administrative requirements relative to departmental operations and accreditation. This includes but is not limited to governance, accrediting, and privileging. 
  • Complies with policies and procedures to ensure efficient and effective delivery of credentialing and privileging and compliance with the Medical Staff bylaws and supporting documents. 
  • Manages the credentialing and privileging process of all Medical Staff members and credentialed providers through the Medical Staff Office. This includes but is not limited to initial appointment, reappointment, orientation of medical staff, monitoring and compliance. 
  • Manages on-site surveys, announced and unannounced, by Joint Commission, CMS and those bodies where we are delegated credentialers in respects to all credentialing, privileging and medical staff governance topics. 
  • Responsible for the department’s unit A3 and all Kaizen/Lean requirements and executes projects assigned by the Medical Staff Services Director. 
  • Determines and/or manages business priorities. 
  • Participates in the recruitment, interviewing, selection, training, and evaluation of hospital staff. 
  • Provides leadership and supervision to the credentialing team. 
  • Manages the department’s operating budget. Approves or monitors expenditures, purchases and other actions to ensure compliance with budget guidelines. 

    Total Rewards Offerings:

    Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

    • Relocation assistance available for qualified positions
    • Full comprehensive medical, dental, and vision plans
    • Basic and voluntary life insurance
    • Short and long-term disability
    • Live Well Wellness Program
    • Employee Assistance Program (EAP)
    • 401(K) retirement plan with employer contributions.
    • Generous paid time off (PTO) accrual and holiday pay
    • Onsite fitness center with 24/7 badge access
    • Education assistance program
    • Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
    • Food and drink discounts in the cafeteria
    • Impressive discounts offered by Nike, Adidas, Carhartt and others

      Background/Expertise:

      Education: 

      • Bachelor's degree required. 

      Experience:

      • Minimum of three (3) years experience working in a medical staff services setting required. 
      • Three (3) years of progressively responsible supervisory or management experience required. 
      • Demonstrated proficiency in project management specific to physician engagement and administration. 
      • Preference will be given to those with credentialing, privileging and medical staff governance experience. 
      • Must be able to demonstrate expertise of credentialing, privileging and medical staff governance within the first year. 

      Special knowledge, skills, & abilities: 

      • Ability to coach and manage hospital staff carrying out accreditation requirements. 
      • Ability to navigate difficult situations and apply strong leadership skills in problem solving effectively. 
      • Exemplary leadership qualities and effective problem solving and collaboration skills. 
      • Ability to relate and deal effectively with physicians, administrators and support staff with a high degree of professionalism. 
      • Ability to problem solve with little to no supervision. 
      • Critical thinking skills. 
      • Decisive judgement. 
      • Proficient computer skills. 

      Core demonstrated strengths that support our values: 

      • Service: A drive to be of service to others. 
      • Ethics: A clear understanding of right &wrong that guides actions. 
      • Responsibility: A need to assume personal accountability for work. 
      • Problem-solving: An ability to think things through with incomplete data.
      • Empathy: Understanding the point of view and feelings of others.
      • Team: Engages in mutually supportive relationships

      Additional job-specific demonstrated strengths: 

      • Achiever: A drive that is internal, constant and self-imposed.
      • Vision: A drive to pain value-based word pictures about the future.
      • Strategic Thinking: An ability to play out alternative scenarios in the future.
      • Interpersonal: An ability to purposely capitalize upon relationship.
      • Activator: An impatience to move others into action.
      • Performance Orientation: A need to be objective and measure performance.  

        Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

        Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org

        Share this job:

        Location Site: Salem Hospital Main Campus

        Department: SH Medical Staff Office

        Position Type: Full Time

        Start Time: 8:00

        Pioneering healthcare since 1896, Salem Health is a top workplace offering highly competitive pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.

        As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.

        We invite you to learn more about our wonderful community: There’s something about Salem, Oregon!

        Your Role With Us:

        The Medical Staff Services Manager is responsible for the following functions:

        • Maintains compliance with all applicable federal and state regulations and accrediting body standards and administrative requirements relative to departmental operations and accreditation. This includes but is not limited to governance, accrediting, and privileging. 
        • Complies with policies and procedures to ensure efficient and effective delivery of credentialing and privileging and compliance with the Medical Staff bylaws and supporting documents. 
        • Manages the credentialing and privileging process of all Medical Staff members and credentialed providers through the Medical Staff Office. This includes but is not limited to initial appointment, reappointment, orientation of medical staff, monitoring and compliance. 
        • Manages on-site surveys, announced and unannounced, by Joint Commission, CMS and those bodies where we are delegated credentialers in respects to all credentialing, privileging and medical staff governance topics. 
        • Responsible for the department’s unit A3 and all Kaizen/Lean requirements and executes projects assigned by the Medical Staff Services Director. 
        • Determines and/or manages business priorities. 
        • Participates in the recruitment, interviewing, selection, training, and evaluation of hospital staff. 
        • Provides leadership and supervision to the credentialing team. 
        • Manages the department’s operating budget. Approves or monitors expenditures, purchases and other actions to ensure compliance with budget guidelines. 

          Total Rewards Offerings:

          Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

          • Relocation assistance available for qualified positions
          • Full comprehensive medical, dental, and vision plans
          • Basic and voluntary life insurance
          • Short and long-term disability
          • Live Well Wellness Program
          • Employee Assistance Program (EAP)
          • 401(K) retirement plan with employer contributions.
          • Generous paid time off (PTO) accrual and holiday pay
          • Onsite fitness center with 24/7 badge access
          • Education assistance program
          • Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
          • Food and drink discounts in the cafeteria
          • Impressive discounts offered by Nike, Adidas, Carhartt and others

            Background/Expertise:

            Education: 

            • Bachelor's degree required. 

            Experience:

            • Minimum of three (3) years experience working in a medical staff services setting required. 
            • Three (3) years of progressively responsible supervisory or management experience required. 
            • Demonstrated proficiency in project management specific to physician engagement and administration. 
            • Preference will be given to those with credentialing, privileging and medical staff governance experience. 
            • Must be able to demonstrate expertise of credentialing, privileging and medical staff governance within the first year. 

            Special knowledge, skills, & abilities: 

            • Ability to coach and manage hospital staff carrying out accreditation requirements. 
            • Ability to navigate difficult situations and apply strong leadership skills in problem solving effectively. 
            • Exemplary leadership qualities and effective problem solving and collaboration skills. 
            • Ability to relate and deal effectively with physicians, administrators and support staff with a high degree of professionalism. 
            • Ability to problem solve with little to no supervision. 
            • Critical thinking skills. 
            • Decisive judgement. 
            • Proficient computer skills. 

            Core demonstrated strengths that support our values: 

            • Service: A drive to be of service to others. 
            • Ethics: A clear understanding of right &wrong that guides actions. 
            • Responsibility: A need to assume personal accountability for work. 
            • Problem-solving: An ability to think things through with incomplete data.
            • Empathy: Understanding the point of view and feelings of others.
            • Team: Engages in mutually supportive relationships

            Additional job-specific demonstrated strengths: 

            • Achiever: A drive that is internal, constant and self-imposed.
            • Vision: A drive to pain value-based word pictures about the future.
            • Strategic Thinking: An ability to play out alternative scenarios in the future.
            • Interpersonal: An ability to purposely capitalize upon relationship.
            • Activator: An impatience to move others into action.
            • Performance Orientation: A need to be objective and measure performance.  

              Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

              Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org

              Share this job:

              Career exploration program

              Whatever your background or career aspirations, there’s a place for you at Salem Health. And our Career Exploration Program can help you identify the ideal opportunity to pursue. The Program allows you to work alongside a healthcare professional as you gain insight into a fulfilling hospital career.

              A group of eight people stand together smiling

              Nursing

              Since 2010, Salem Hospital has continuously achieved Magnet™-designation – the gold standard for nursing excellence. Only eight percent of all hospitals achieve this prestigious distinction.

              We’ve been able to do this by maintaining a nursing culture that is defined by:

              • Consistent teamwork and collaboration
              • Exemplary resources to support clinical nurses
              • Engaged and inspiring leadership
              • A focus on well-being, resilience, diversity, equity, and inclusion
              • Strong professional development opportunities
              • Pride in delivering quality-of-care that exceeds national norms
              • An empowering professional governance structure and professional practice model
              • New grad residency support, preceptorship, and mentoring
              • Open and transparent strategy alignment
              • Feedback is encouraged, valued and incorporated from the staff at all levels.
              • Partnerships with community organizations that support improved patient outcomes

              If you’re looking for a setting where you can achieve your highest potential as a nurse, we invite you to join us. We welcome all nurses, including those from outside of the United States. At Salem Health, you can experience an inclusive culture that values and rewards your unique qualities and background.

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              Three women in scrubs look at a computer together

              RN residency program

              Begin your journey from student nurse to confident practitioner with our RN Residency Program. The program features a combination of didactic lessons, simulation, and track-specific class options. It begins with orientation and training and proceeds to preceptorship and mentorship. Through the program, you will gain clinical expertise as well as valuable professional skills such as communication and critical thinking.

              A group of six people in surgical scrubs stand in an operating room

              Nursing units overview

              As a trusted provider of high-quality, comprehensive patient care, we offer nursing opportunities that cover the full spectrum of clinical specialties.

              A woman and a young boy work together on homework

              Work-Life balance for nurses

              We value and respect your life away from work and provide a variety of programs and perks that help you maintain a positive work-life balance. We’re fully committed to supporting your well-being and resilience.

              Two healthcare workers speak with a patient lying in a hospital bed

              Certified nursing assistants

              As a certified nursing assistant (CNA), your contributions are absolutely crucial. You will provide compassionate reassurance and vital patient support in order to ensure our patients receive the highest quality care possible. You will receive competitive compensation as you provide patients with physical care and emotional support. We seek empathetic, and non-judgmental individuals with a sincere passion for elevating others’ lives.

              A woman wearing a medical mask holds up a vial of medicine in a storeroom

              Postgraduate year 1 pharmacy residency program

              The Salem Health Postgraduate Year 1 (PGY1) Residency Program enhances your PharmD education as you develop your clinical expertise in the medication-related care of patients with a wide range of conditions. The program will be eligible for board certification, and eligible for postgraduate year 2 (PGY2) pharmacy residency training. Upon completion of the Salem Health PGY1 residency, we believe you will be a confident and highly capable general practitioner, and well-prepared for the next step in your career.

              What are our employees saying about our residency program?

              “I am very happy with the way the Residency program has gone. If I ever have any questions or need any advice on my unit, I know where to get the help I need.”

              “I’m very happy with the depth and duration of the program. I received the information and education necessary to gain a thorough understanding of how the hospital operates.”

              “This is a great program. I’m glad the hospital offers it to new grads. I was encouraged and supported throughout the whole program, and I’m very lucky to have been accepted into it.”

              “The program very much smoothed the transition into acute care nursing, both in my nursing practice and emotionally. I feel well supported.”

              We will meet you wherever you are on your career journey, and walk with you to your destination

              There are over 900 unique positions to choose from at Salem Health. Whatever your background or your professional and personal aspirations, we offer an inclusive learning environment where you can achieve your highest potential in a career that grows with you. And, we’ll help you along the way with perks like tuition reimbursement and certification bonuses.

              With so many options, why work anywhere else?

              Support careers

              • Culinary / Nutrition Services
              • Hospitality
              • Housekeeping
              • Security
              • Patient Support Services
              • Administrative Support
              • Facilities Operations
              • Technicians

              Professional careers

              • Nursing
              • Providers
              • Pharmacists
              • Therapists
              • Dietitians
              • Chaplains
              • Physicists
              • Medical Lab Scientists
              • Operations Professionals
                (information services, finance, marketing, human resources, project management, etc.)

              Technical careers

              • Certified Nursing Assistants
              • Certified Medical Assistants
              • Imaging
              • Surgical Technologists
              • Language Interpretations
              • Biomed
              • Polysomnography
              • Phlebotomists
              • Pharmacy Technicians

              Career tree

              Life in the Willamette Valley

              One of the greatest benefits of working at Salem Health is the opportunity to live, work, and play in Oregon’s beautiful Willamette Valley. The moment you arrive, you’ll see why.

              Meet your Recruitment Team.

              The Salem Health Recruitment Team is here to help you find an ideal role with us. Need help?
Have questions? Don’t hesitate to reach out!

              A place where all belong.

              Learn about our commitment to welcoming, including, inspiring, and
empowering individuals from all backgrounds.