Clinic Supervisor – Boulder Creek Family Medicine

Salem, OR, US
Management / Supervisory
Full Time
Job ID: #10581

Location Site: SHMG Family Med Boulder Creek

Department: SHMG Family Med Boulder Creek

Position Type: Full Time (Exempt)

Start Time: 7:00am (Monday – Friday)


Salem Health Overview

Pioneering healthcare since 1896, Salem Health is a top workplace offering highly competitive pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.

As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.

We invite you to learn more about our wonderful community: There’s something about Salem, Oregon!


Your Role With Us:

Clinic Supervisor- Boulder Creek Family Medicine Clinic

Primary Functions:

1. Supervisory administrative responsibility of the clinic, providing oversight and coordination of operational flow including: 

  • Business operations: Staffing, scheduling, medical records, insurance verification, collection of co-pay, charge entry, supply process, billing, coding, and claims denial management and adjudication 
  • Financial: Assist with developing an annual budget and strategic initiatives, complete variance reports and implement associated operational decisions, and utilizing appropriate reconciliation and/or usage reports
  • Culture: Ensure service standards are met or exceeded, maintain positive and collaborative working relationships, and represent the clinic as appropriate to the community
  • Working with leadership, maintains visual management tools for strategic deployment
  • Compliance- ensure compliance with regulatory agency requirements through implementation of documented clinic policies and procedures

 2. Administrative responsibility of support staff personnel in collaboration with the Clinic Manager and Clinic Leads including:

  • Initiates recognition, hiring & discharge, and HR related responsibilities including coordinating the education and development of staff
  • Manages payroll and timecard approval for staff
  • Performance planning– initiates assessment & evaluation, discipline & coaching of direct report personnel
  • Conducts daily huddles and periodic staff meetings in coordination with management direction

3. Administrative responsibility providing clinic-specific tactical support of the strategic objectives including:

  • Managing patient experience initiatives including responding to PSAs and assisting in identifying areas for improvement

4.Oversees Health Information Management in the ambulatory setting assuring completeness and HIPAA compliance in accordance with Salem Health policies. 

5. Manages clinic patient schedule through Cadence application to maximize access in compliance with clinic specific policy.


Total Rewards Offerings:

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

  • Relocation assistance available for qualified positions
  • Full comprehensive medical, dental, and vision plans
  • Basic and voluntary life insurance
  • Short and long-term disability
  • Live Well Wellness Program
  • Employee Assistance Program (EAP)
  • 401(K) retirement plan with employer contributions.
  • Generous paid time off (PTO) accrual and holiday pay
  • Onsite fitness center with 24/7 badge access
  • Education assistance program
  • Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
  • Food and drink discounts in the cafeteria
  • Impressive discounts offered by Nike, Adidas, Carhartt and others


    Background/Expertise:

    Education:

    • Associate's Degree in a healthcare related field OR 2 years of directly related experience

    Experience: 

    • 2 years of directly related experience OR minimum of 2 years of college education.
    • Six (6) months in supervisory capacity or similar role required. 
    • One (1) year of experience as an MA preferred 
    • Specialty-specific experience required. 

    Licenses/ Certification/ Registration: 

    • MA certification preferred 


    Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

    Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org

    Share this job:

    Location Site: SHMG Family Med Boulder Creek

    Department: SHMG Family Med Boulder Creek

    Position Type: Full Time (Exempt)

    Start Time: 7:00am (Monday – Friday)


    Salem Health Overview

    Pioneering healthcare since 1896, Salem Health is a top workplace offering highly competitive pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.

    As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.

    We invite you to learn more about our wonderful community: There’s something about Salem, Oregon!


    Your Role With Us:

    Clinic Supervisor- Boulder Creek Family Medicine Clinic

    Primary Functions:

    1. Supervisory administrative responsibility of the clinic, providing oversight and coordination of operational flow including: 

    • Business operations: Staffing, scheduling, medical records, insurance verification, collection of co-pay, charge entry, supply process, billing, coding, and claims denial management and adjudication 
    • Financial: Assist with developing an annual budget and strategic initiatives, complete variance reports and implement associated operational decisions, and utilizing appropriate reconciliation and/or usage reports
    • Culture: Ensure service standards are met or exceeded, maintain positive and collaborative working relationships, and represent the clinic as appropriate to the community
    • Working with leadership, maintains visual management tools for strategic deployment
    • Compliance- ensure compliance with regulatory agency requirements through implementation of documented clinic policies and procedures

     2. Administrative responsibility of support staff personnel in collaboration with the Clinic Manager and Clinic Leads including:

    • Initiates recognition, hiring & discharge, and HR related responsibilities including coordinating the education and development of staff
    • Manages payroll and timecard approval for staff
    • Performance planning– initiates assessment & evaluation, discipline & coaching of direct report personnel
    • Conducts daily huddles and periodic staff meetings in coordination with management direction

    3. Administrative responsibility providing clinic-specific tactical support of the strategic objectives including:

    • Managing patient experience initiatives including responding to PSAs and assisting in identifying areas for improvement

    4.Oversees Health Information Management in the ambulatory setting assuring completeness and HIPAA compliance in accordance with Salem Health policies. 

    5. Manages clinic patient schedule through Cadence application to maximize access in compliance with clinic specific policy.


    Total Rewards Offerings:

    Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

    • Relocation assistance available for qualified positions
    • Full comprehensive medical, dental, and vision plans
    • Basic and voluntary life insurance
    • Short and long-term disability
    • Live Well Wellness Program
    • Employee Assistance Program (EAP)
    • 401(K) retirement plan with employer contributions.
    • Generous paid time off (PTO) accrual and holiday pay
    • Onsite fitness center with 24/7 badge access
    • Education assistance program
    • Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
    • Food and drink discounts in the cafeteria
    • Impressive discounts offered by Nike, Adidas, Carhartt and others


      Background/Expertise:

      Education:

      • Associate's Degree in a healthcare related field OR 2 years of directly related experience

      Experience: 

      • 2 years of directly related experience OR minimum of 2 years of college education.
      • Six (6) months in supervisory capacity or similar role required. 
      • One (1) year of experience as an MA preferred 
      • Specialty-specific experience required. 

      Licenses/ Certification/ Registration: 

      • MA certification preferred 


      Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

      Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org

      Share this job:

      Career exploration program

      Whatever your background or career aspirations, there’s a place for you at Salem Health. And our Career Exploration Program can help you identify the ideal opportunity to pursue. The Program allows you to work alongside a healthcare professional as you gain insight into a fulfilling hospital career.

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      Nursing

      Since 2010, Salem Hospital has continuously achieved Magnet™-designation – the gold standard for nursing excellence. Only eight percent of all hospitals achieve this prestigious distinction.

      We’ve been able to do this by maintaining a nursing culture that is defined by:

      • Consistent teamwork and collaboration
      • Exemplary resources to support clinical nurses
      • Engaged and inspiring leadership
      • A focus on well-being, resilience, diversity, equity, and inclusion
      • Strong professional development opportunities
      • Pride in delivering quality-of-care that exceeds national norms
      • An empowering professional governance structure and professional practice model
      • New grad residency support, preceptorship, and mentoring
      • Open and transparent strategy alignment
      • Feedback is encouraged, valued and incorporated from the staff at all levels.
      • Partnerships with community organizations that support improved patient outcomes

      If you’re looking for a setting where you can achieve your highest potential as a nurse, we invite you to join us. We welcome all nurses, including those from outside of the United States. At Salem Health, you can experience an inclusive culture that values and rewards your unique qualities and background.

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      RN residency program

      Begin your journey from student nurse to confident practitioner with our RN Residency Program. The program features a combination of didactic lessons, simulation, and track-specific class options. It begins with orientation and training and proceeds to preceptorship and mentorship. Through the program, you will gain clinical expertise as well as valuable professional skills such as communication and critical thinking.

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      Nursing units overview

      As a trusted provider of high-quality, comprehensive patient care, we offer nursing opportunities that cover the full spectrum of clinical specialties.

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      Work-Life balance for nurses

      We value and respect your life away from work and provide a variety of programs and perks that help you maintain a positive work-life balance. We’re fully committed to supporting your well-being and resilience.

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      Certified nursing assistants

      As a certified nursing assistant (CNA), your contributions are absolutely crucial. You will provide compassionate reassurance and vital patient support in order to ensure our patients receive the highest quality care possible. You will receive competitive compensation as you provide patients with physical care and emotional support. We seek empathetic, and non-judgmental individuals with a sincere passion for elevating others’ lives.

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      Postgraduate year 1 pharmacy residency program

      The Salem Health Postgraduate Year 1 (PGY1) Residency Program enhances your PharmD education as you develop your clinical expertise in the medication-related care of patients with a wide range of conditions. The program will be eligible for board certification, and eligible for postgraduate year 2 (PGY2) pharmacy residency training. Upon completion of the Salem Health PGY1 residency, we believe you will be a confident and highly capable general practitioner, and well-prepared for the next step in your career.

      What are our employees saying about our residency program?

      “I am very happy with the way the Residency program has gone. If I ever have any questions or need any advice on my unit, I know where to get the help I need.”

      “I’m very happy with the depth and duration of the program. I received the information and education necessary to gain a thorough understanding of how the hospital operates.”

      “This is a great program. I’m glad the hospital offers it to new grads. I was encouraged and supported throughout the whole program, and I’m very lucky to have been accepted into it.”

      “The program very much smoothed the transition into acute care nursing, both in my nursing practice and emotionally. I feel well supported.”

      We will meet you wherever you are on your career journey, and walk with you to your destination

      There are over 900 unique positions to choose from at Salem Health. Whatever your background or your professional and personal aspirations, we offer an inclusive learning environment where you can achieve your highest potential in a career that grows with you. And, we’ll help you along the way with perks like tuition reimbursement and certification bonuses.

      With so many options, why work anywhere else?

      Support careers

      • Culinary / Nutrition Services
      • Hospitality
      • Housekeeping
      • Security
      • Patient Support Services
      • Administrative Support
      • Facilities Operations
      • Technicians

      Professional careers

      • Nursing
      • Providers
      • Pharmacists
      • Therapists
      • Dietitians
      • Chaplains
      • Physicists
      • Medical Lab Scientists
      • Operations Professionals
        (information services, finance, marketing, human resources, project management, etc.)

      Technical careers

      • Certified Nursing Assistants
      • Certified Medical Assistants
      • Imaging
      • Surgical Technologists
      • Language Interpretations
      • Biomed
      • Polysomnography
      • Phlebotomists
      • Pharmacy Technicians

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      Life in the Willamette Valley

      One of the greatest benefits of working at Salem Health is the opportunity to live, work, and play in Oregon’s beautiful Willamette Valley. The moment you arrive, you’ll see why.

      Meet your Recruitment Team.

      The Salem Health Recruitment Team is here to help you find an ideal role with us. Need help?
Have questions? Don’t hesitate to reach out!

      A place where all belong.

      Learn about our commitment to welcoming, including, inspiring, and
empowering individuals from all backgrounds.